Privacy Policy

1. Introduction & Commitment to Patient Privacy

Health Hatch ("we", "our", or "us"), founded and clinically directed by Palak Koradia, Registered Dietitian (RD), is deeply committed to protecting the privacy, confidentiality, and security of our patients and website visitors. This Privacy Policy details how we collect, store, safeguard, and utilize your personal, contact, and health-related information when you visit our website (healthhatchonline.com) or participate in our clinical nutrition consultations.

2. Health & Diagnostic Data We Collect

In providing evidence-based medical nutrition therapy, we collect information necessary to ensure clinical safety and efficacy:

• Contact Details: Full name, email address, WhatsApp/phone number, billing address, and country of residence.
• Clinical Records: Diagnostic laboratory blood panels (lipid profiles, fasting insulin, HbA1c, thyroid markers, hormone assays), medical diagnoses, medication history, and symptoms.
• Dietary & Lifestyle Logs: 24-hour dietary recalls, regional culinary habits, exercise history, sleep metrics, and weight trajectory.

3. Strict Non-Disclosure & Security Standards

We never sell, rent, monetize, or publicly share your diagnostic blood reports, health records, or personal contact details with third-party advertisers or data brokers under any circumstances.

Your clinical files are accessible exclusively to Palak Koradia and direct clinical staff bound by medical confidentiality obligations. All electronic transmissions and records are maintained using industry-standard SSL/TLS encryption.

4. WhatsApp & Virtual Consultation Channels

Our programs incorporate direct WhatsApp clinical support and high-definition video consultations (via Google Meet or WhatsApp call). Communications through these channels are protected by end-to-end encryption.

5. Patient Rights & Data Deletion

You retain the right to request a complete copy of your recorded health information, request corrections to inaccurate records, or request complete purging of your contact records from our database by emailing us at healthhatch@gmail.com.

6. Practice Contact

If you have questions or concerns regarding our privacy practices, please contact our clinical headquarters:
Health Hatch • Palak Koradia (RD)
Matunga East, Mumbai – 400019, Maharashtra, India
Phone: +91-9619848377
Email: healthhatch@gmail.com